Taking customer’s safety in stride popular cab aggregator Ola has decided to integrate its app with that of police. In a recent move, Ola has decided to integrate its in-app emergency button with the Bengaluru Police’s safety app.
With the integration, users can share their ride-information with the police. The details shared would include driver and car details. Whenever a customer presses the ‘emergency button’, they will have the option to call the police directly via 100. Once activated police will have real-time access to the customer’s ride information and the vehicle’s GPS coordinates. This would enable the nearest police team to track the car.
![OLA SOS](https://www.viralbake.com/wp-content/uploads/2020/02/Ola_SOS_Hero.jpg)
Further, Ola’s Safety Response Team (SRT) will also immediately contact the customer and provide on-phone assistance until safety is ensured. Bengaluru would be the second city in India where Ola would be offering this integration. The plan was first implemented in Hyderabad.
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Ola has also launched a Guardian app. The app provides a real-time customer ride monitoring system that automatically detects irregular trip activity. It also detects prolonged stops and unexpected route deviations. The app is in operation since 2018 in select cities.